The Tech Authority

I went in to get my iPhone 8+ battery and charger fixed sometime around the week of November 14, 2021. When I got my phone back a little under a week later, everything was fine until I realized my vibration no longer worked, which wasn't an issue before getting it repaired. I sent an email out to the owner asking about it but never got a response. Great customer service in store, not so much online. While they did manage to fix the original problem for me, I'm a tad bit annoyed with the new problem.

I came to Tek Experts to replace my iphone se battery. The people working there are very friendly and responsive. I dropped my phone at 12pm and came back to pick it at 5pm. They also cleaned my phone front-facing camera since it got blocked by a lot of dirt and they did not charge me for that service. The battery works perfectly and I am very happy with their service. Highly recommended!!!!

Tek Experts saved the day.... and my iPad 6 Gen and my iPhone X. Daniel was incredible to work with. He was honest and straightforward about prices and repair time. He even drove to my house, picked up my devices, repaired the one that I needed immediately in his work van in less than 20 minutes and returned the other device a couple days later. They are working around the clock to fulfill orders and for about 10% less than all the other device repair shops within a 15 mile radius. I don’t normally leave reviews but I was beyond satisfied with my experience with Dan and Tek Experts - Columbus and I’m confident you will be too!

Stopped in last week about an hour and a half before closing to get my iPhone 6 battery replaced. Guys in the store we're friendly, and they were able to take my phone immediately and got it done before closing. Overall it was quick, easy, and affordable. As far as the phone goes it seems to be working well, and the battery is doing as expected, so no complaints from me. If I have further phone maintenance needs I would not hesitate to bring it back here.

Had my iPhone X screen replaced here after it cracked. The first screen wasn’t right — white spots, some glitches — so I went back in, and they were happy to replace it a second time at no cost because it was still within the three month warranty. The second screen is perfect! Overall happy with their service and experience, just docked one star for the first screen mishap. Would definitely recommend, because they do good work, and will rectify quickly and fairly if there are any mistakes.

I had a very hard time with a phone 📳 I ordered online, the phone was locked 🔒under another carrier, and could not get them to send the proper code! I also cracked the back of the phone...I found Tek Experts through Google. I called and first spoke with Jake, he suggested bringing both phones into the store and trade for purchase on another LG V30 he spoke with Daniel and that was a go...The next day I spoke with Carl who assured me in detail that they would give me the best in-store service possible his customer service was a genuine interest to the highest degree! Daniel called me within an hour and told me they could fix 🔧the phone I brought in that I cracked and could not get 🔓unlocked and that it would cost half of what I paid upfront and I would be getting a refund I was elated! (again genuine customer service) also could pick up the 📱 same day...went in to pick up and spoke with Lee who gave me a gift for my patience he also was spot on! I plan to do a great deal of business with this Great Group of Experts! If you need anything done I encourage you to visit Tek Experts first it will be the best experience.